In this data protection declaration you are informed about the personal data we collect, for what purposes we collect the data and what we do with the collected data. The legal basis for this declaration is the EU General Data Protection Regulation (GDPR).
1. REASON FOR DATA PROCESSING
We process your personal data, which is sorted into the following categories:
- Contact information including email address,
- Telephone number,
- Postal address
- Circumference of your head (Hat size)
You have provided us with this data of your own free will and we use this data with your consent for the following reasons:
- To send you product information, promotional information, special offers and events by the company by email (Newsletter), rarely by post, as well as
- To send you special tailor-made offers from the company’s range of products by email (Newsletter).
The data provided by you is furthermore necessary to complete a transaction. Without this data we cannot process your order, therefore are unable to fulfil our contract with you.
2. SECURING THE PROCESSED DATA
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Your data is saved on our company server at the Franz-Josefs-Kai 15, A-1010 Vienna.
For processing your data we use the following third party processors:
- Client Data Base by Imperial Software GmbH, Hiltes Group, www.imperialsoftware.de
- Client Data Base by Pro Soft EDV – Entwicklungs- und Vertriebsgesellschaft m.b.H., www.prosoft.co.at
- Online Shop Administration: InstantTM, Design GmbH, www.instant.at
- Online Payment Services: mPAY24 GmbH, www.mpay24.com
- Newsletter distribution: MailChimp (Rocket Science Group, USA), www.mailchimp.com
- Analysis of website user behaviour: Google Analytics (Google Inc), www.google.com
3. ANALYSIS OF WEBSITE USE
For the analysis and evaluation of web page traffic we work with the web analysis service Google Analytics. This belongs to Google Inc. (1600, Amphitheatre Parkway Mountain View, CA 94043, USA). Google Inc. is certified under the US – EU Data Protection Act “Privacy Shield” and is committed to abiding to EU Data Protection Guidelines. Information on Google Analytics methods of handling user data can be found in the DATA PROTECTION DECLARATION by Google.
If you do not want your information to be collected by Google Analytics please click here.
4. SOCIAL PLUGINS
So-called social media plugins are included in our website in order to recommend and share features from social media, such as for example Facebook, Instagram or Youtube. In interacting with these plugins, e.g. when you press the “Facebook” or “Instagram” button, or enter a comment there, your browser will transfer this information directly to the relevant social media site and save it there. To discover more about the reasons for and scope of data collection and processing by Facebook, Instagram, Youtube as well as your related rights and setting modifications to protect your privacy, please look at the privacy statement applicable to the website in question.
5. INFORMATION ABOUT THE NEWSLETTER
5.1 Newsletter content
Newsletters are generally distributed by email, very rarely by post. The newsletters contain information about our products, our promotions and company events as well as special tailor-made offers from our product catalogue.
5.2 Subscribing to our newsletter
Subscribing to our newsletter can either be done in writing in one of our stores, or online by REGISTERING ON OUR WEBSITE. The online registration for the newsletter is carried out by the so-called double-opt-in method. Therefore you will receive an email after registration that requests the confirmation of your registration. This confirmation is necessary in order to prevent misuse of your email address by a third party. For the newsletter subscription you only need to supply your email address. The newsletter registration is recorded in order to comply with the legal requirements.
5.3. Use of the distribution service “MailChimp”
For the distribution of our electronic (“online”) newsletter we use the distribution processor “MailChimp”, a newsletter distribution platform by the US company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is certified under the US-EU Data Protection Law “Privacy Shield” and is committed to abiding to the EU Data Protection Guidelines. You can look into the MailChimp Privacy Statement HERE.
The email addresses of our newsletter recipients are saved on the MailChimp server in America. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore MailChimp can use this data to optimise and improve their services. MailChimp, however, does not use the newsletter recipients’ data in order to make contact themselves or pass them onto a third party.
5.4. Statistics and Analysis
In the framework of the statistics collected by MailChimp, it can be ascertained whether the newsletter was opened, when it was opened and which links the recipient clicked on. The evaluation of this data serves to discover more about the reading habits of our newsletter subscribers and tailor our content to meet their requirements as best as possible, or to send different information tailor-made to our subscribers.
6. CANCELLATION / ADVICE / CORRECTION / DELETION
You can retract your consent to receive our newsletter at any time. A cancellation results in your data not being evaluated as stated above from this point in time. A link to cancel your newsletter subscription can be found at the end of every newsletter or also made HERE. You can also contact our offices to cancel your subscription.
Furthermore you may request details of the personal information which we hold about you at any time. If you believe that any information we are holding about you is incorrect or incomplete, please write or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect. You can also request your data to be deleted.
You can contact us at the following address:
Mühlbauer Hut und Mode GmbH & Co. KG
Tel +43 1 533 52 69.
Fax +43 1 533 52 69 23
If you believe the processing of your data is against the Data Protection Regulation or your data protection rights have been violated in any way, you can send a complaint to the regulating authority. In Austria the AUSTRIAN DATA PROTECTION AUTHORITY is responsible.